Patient FAQ
Questions, answered.
Answers to the questions patients ask Beyond 2020 Vision Specialists most often: our offices and hours, booking, insurance, glasses, contact lenses and eye care services in Odessa, Palm Harbor and the Tampa Bay area.
Last updated
Beyond 2020 Vision Specialists at a glance
- Practice
- Beyond 2020 Vision Specialists, an independent, family-owned optometry practice (member of Vision Source)
- Founded
- 2020, by Dr. Christopher Tumolo (lead doctor) and co-founder Dr. Vicky Than
- Odessa office
- 16230 State Road 54, Odessa, FL 33556 · (813) 926-5993 · Tue–Fri 10–6, Sat 10–5, closed Sun–Mon
- East Lake office
- 4974 Ridgemoor Blvd, Palm Harbor, FL 34685 · (727) 242-8388 · Tue, Thu, Fri 9–5; Wed, Sat 9–4; closed Sun–Mon
- Coming soon
- Westshore, 3329 S West Shore Blvd, Tampa, FL 33629 (early 2027)
- Visionworks offices
- Exams by our doctors in Tampa (USF Fowler), Wesley Chapel, Port Richey, Pinellas Park, Bradenton, Lakewood Ranch, Sarasota and Venice
- Doctors
- 13 optometrists (O.D.)
- Services
- Comprehensive and pediatric eye exams (from age 1), contact lenses, keratoconus and scleral lenses, myopia management, dry eye treatment, emergency eye care, glaucoma and medical eye care, low vision, surgery co-management, Optomap imaging, same-day glasses
- Families
- Parents and kids seen back to back in one visit; children from age 1; Beyond Kids frame section at Odessa and East Lake
- Walk-ins
- Welcome
- Languages
- English, Spanish; Vietnamese at Odessa, East Lake and Wesley Chapel
- Payment
- Major credit cards, HSA/FSA, CareCredit, Apple Pay, cash; many vision and medical plans
- Google rating
- 4.9 stars from more than 1,700 reviews (Odessa 480, East Lake 586), October 2026
- Website
- beyond2020vs.com
- About the practice
- Locations and hours
- Appointments and exams
- Insurance and payment
- Glasses and contact lenses
- Eye care services
About the practice
What is Beyond 2020 Vision Specialists?
Beyond 2020 Vision Specialists is an independent, family-owned optometry practice in the Tampa Bay area of Florida, founded in 2020 by Dr. Christopher Tumolo and Dr. Vicky Than. It has two private offices, in Odessa and East Lake (Palm Harbor), a third office opening in Westshore, South Tampa in early 2027, and its associate doctors also see patients inside eight Visionworks offices from Wesley Chapel to Venice. The practice is a member of Vision Source.
Who founded Beyond 2020 Vision Specialists?
Dr. Christopher Tumolo founded Beyond 2020 Vision Specialists in 2020 and was its first doctor. Dr. Vicky Than helped build the practice and is its co-founder and co-owner. Dr. Tumolo is the practice's lead doctor.
Who are the doctors at Beyond 2020 Vision Specialists?
Beyond 2020 Vision Specialists has 13 doctors of optometry: Dr. Christopher Tumolo, Dr. Vicky Than, Dr. Matthew Helsing, Dr. Bradley Austin, Dr. Antonia Vassios, Dr. NhaThy Pham, Dr. Iris Matsukado, Dr. Thomas Blom, Dr. Laura Chonko, Dr. Brian Armitage, Dr. Evan Hays, Dr. Chelsea Nissinoff and Dr. Brianne Galloway. See all doctors for where each one sees patients.
Are your doctors optometrists or ophthalmologists?
The doctors at Beyond 2020 Vision Specialists are optometrists (O.D.), doctors of optometry. They provide eye exams, glasses and contact lens prescriptions, and diagnose and manage many eye conditions, such as dry eye, eye infections and glaucoma. When you need eye surgery, such as cataract surgery or LASIK, we refer you to a surgeon and co-manage your care before and after surgery.
What do patients say about Beyond 2020 Vision Specialists?
As of October 2026, Beyond 2020 Vision Specialists has more than 1,700 Google reviews across its offices, averaging 4.9 stars. The Odessa office has 4.9 stars from 480 Google reviews, and the East Lake office has 4.9 stars from 586 Google reviews.
I was a patient of Dr. James Cancellari or Dr. Joseph Hatala. Can I be seen here?
Yes. When Dr. Cancellari retired from LensCrafters in Citrus Park, he entrusted his patients and records to Dr. Tumolo (read more). Dr. Hatala's practice from Countryside Mall has moved to our East Lake office, where Dr. Tumolo and Dr. Than maintain the records (read more). Former patients are welcome at either office.
Locations and hours
Where are the Beyond 2020 Vision Specialists offices?
Beyond 2020 Vision Specialists has two private offices: Odessa at 16230 State Road 54, Odessa, FL 33556, phone (813) 926-5993; and East Lake at 4974 Ridgemoor Blvd, Palm Harbor, FL 34685, phone (727) 242-8388. A third office is opening at 3329 S West Shore Blvd in South Tampa in early 2027. Our associate doctors also see patients inside Visionworks in Tampa (USF Fowler), Wesley Chapel, Port Richey, Pinellas Park (opening December 4, 2026), Bradenton, Lakewood Ranch, Sarasota and Venice.
What are the Odessa office hours?
The Odessa office at 16230 State Road 54 is open Tuesday through Friday from 10:00 am to 6:00 pm and Saturday from 10:00 am to 5:00 pm. It is closed Sunday and Monday. The office is in the outparcel at Crossing Blvd and State Road 54, next to PT Solutions and Hotworx.
What are the East Lake (Palm Harbor) office hours?
The East Lake office at 4974 Ridgemoor Blvd in Palm Harbor is open Tuesday, Thursday and Friday from 9:00 am to 5:00 pm, and Wednesday and Saturday from 9:00 am to 4:00 pm. It is closed Sunday and Monday. The office is in Ridgemoor Plaza, next to Starbucks.
Do you accept walk-ins?
Yes. Walk-ins are always welcome at Beyond 2020 Vision Specialists, including Saturdays. If you’d like a set time, book online or call ahead.
How do the Visionworks offices work?
At the Visionworks offices, eye exams are provided by Beyond 2020 Vision Specialists doctors, and glasses, contact lenses and other eyewear are provided by Visionworks. Insurance accepted for exams at the Visionworks offices is not always the same as at our private offices, so call the office you plan to visit.
When does the Westshore office open?
The Beyond 2020 Vision Specialists Westshore office, at 3329 S West Shore Blvd in South Tampa, is under construction and expected to open in early 2027. See the plans and sign up for updates.
Appointments and exams
How do I book an eye exam?
Book online for Odessa or East Lake, or call Odessa at (813) 926-5993 or East Lake at (727) 242-8388. Each Visionworks office has its own booking link on the Visionworks page.
How long does an eye exam take?
Exams at Beyond 2020 Vision Specialists are tailored to each patient. Time with the doctor averages about 15 minutes, after a few quick pretests with a technician. If you are in a hurry, we move quickly; if you have questions, the doctor takes the time to answer them.
What should I bring to my appointment?
Bring a photo ID, your vision and medical insurance cards, your current glasses, your contact lenses or their box, a list of your medications, and any previous eye records. Plan to arrive 30 minutes early as a new patient or 10 minutes early as a returning patient. Planning your visit.
Can my eyes cause headaches?
Yes. Uncorrected astigmatism, hidden (latent) farsightedness, an outdated prescription and screen strain are common causes, in adults and kids. An eye exam, sometimes with drops that relax the eye's focusing muscle, can find them. Headaches and eye strain.
Will my eyes be dilated?
Dilation is done only when your doctor needs it, not at every exam. If your eyes are dilated, they may be blurry and sensitive to light for a few hours, so bring sunglasses and plan for a driver if you need one.
Do you offer Optomap retinal imaging?
Yes. Every Beyond 2020 Vision Specialists location offers Optomap wide-field retinal imaging. It takes a detailed image of the back of the eye and gives your doctor a record to compare at future visits.
What if I'm running late for my appointment?
Call the office as soon as you know. We hold a 15-minute courtesy window, and when patients let us know they're running late, we can usually still see them. If your time has passed, we’ll still see you as a walk-in.
What is your cancellation policy?
Please give at least 24 hours' notice if you need to cancel or reschedule, so the time can be offered to another patient.
Will I get a copy of my glasses prescription?
Yes. You receive your glasses prescription in both digital and printed form.
Insurance and payment
Do you accept my insurance?
At our Odessa and East Lake offices, we accept VSP, EyeMed and Spectera vision plans, and Cigna, Aetna and Medicare Part B for medical eye care. Coverage varies by plan, and our offices inside Visionworks accept different plans. Call the office you plan to visit and we will check your benefits before your appointment. Insurance we accept.
Can you bill my medical insurance for an eye problem?
Yes. Medical eye problems, such as dry eye, eye infections, injuries and glaucoma follow-ups, can often be billed to medical insurance instead of vision insurance. Call us to confirm your plan.
What forms of payment do you accept?
Beyond 2020 Vision Specialists accepts Visa, Mastercard, American Express, Discover, HSA and FSA cards, CareCredit, Apple Pay and cash. Payment methods.
How much is an eye exam without insurance?
Self-pay prices depend on the exam you need. Call Odessa at (813) 926-5993 or East Lake at (727) 242-8388 for current self-pay pricing.
Glasses and contact lenses
Can I get glasses the same day?
Yes. At the Odessa office, most single-vision glasses are made while you wait in our own lab, usually in an hour or less. Arrive and finish your order at least two hours before closing: by 4 pm Tuesday through Friday, or by 3 pm on Saturday. Glasses ordered at East Lake are made in Odessa and are usually ready in 1 to 3 days. Same-day glasses.
Do you have glasses at every price point?
We carry frames at a range of price points, from cost-effective everyday frames to premium handmade and designer frames. Before anything is ordered, you get a written quote showing the frame, lenses, coatings, what your insurance covers and your total. Frames and pricing.
How are your frames priced?
Most frames at Beyond 2020 Vision Specialists are priced at the manufacturer's suggested retail price (MSRP), and your vision insurance frame allowance can bring your cost below that. You get a written quote showing the frame, lenses, what your insurance covers and your total before anything is ordered.
Do your glasses come with a warranty?
Yes. Glasses are backed for 1 to 2 years, depending on the frame and lenses you choose. Frames come from authorized sources and include fitting and adjustments by our opticians.
Can I use a prescription from another eye doctor, or copy my current glasses?
Yes. Outside prescriptions are welcome as long as they have not expired, and we can read the prescription from your current glasses and make a new pair to match.
Do you fit contact lenses?
Yes. Beyond 2020 Vision Specialists fits daily, two-week and monthly soft lenses, toric lenses for astigmatism, multifocal lenses, and specialty lenses, including scleral, hybrid and rigid gas permeable lenses for keratoconus and irregular corneas. A contact lens fitting is separate from a comprehensive eye exam. Contact lenses.
Can I reorder contact lenses through you?
Yes. Call our office to reorder, or reorder online through MARLO for Alcon lenses or Opal for Bausch + Lomb lenses, and have your contact lenses shipped directly to your home.
Do you offer progressive lenses?
Yes. Beyond 2020 Vision Specialists offers AI-designed progressive lenses, calculated for your prescription and for how your frame sits on your face. Progressive and specialty lenses are custom made and take longer than same-day single-vision glasses.
Eye care services
Do you see children?
Yes. Beyond 2020 Vision Specialists examines children from 1 year old. Dr. Iris Matsukado ("Dr. Mats") focuses on pediatric eye care at the Odessa office, and children do not need to know their letters to have a complete exam. Pediatric eye care.
Can my whole family be seen in one visit?
Yes. Beyond 2020 Vision Specialists sees parents and kids back to back in the same visit at both the Odessa and East Lake offices, with no extra appointments to schedule. We’re open Saturdays, and Saturday walk-ins are always welcome. Booking ahead just gets you a set time.
Do you have glasses frames for kids?
Yes. Beyond Kids, the kids' frame section at our Odessa and East Lake offices, has frames sized for children in lots of colors. At Odessa, most single-vision kids' glasses are made while you wait in tough, lightweight polycarbonate lenses. Family visits and Beyond Kids.
Do you offer myopia management for children?
Yes. To help slow a child's nearsightedness, Beyond 2020 Vision Specialists offers MiSight 1 Day, NaturalVue Multifocal 1 Day and Be Free Day contact lenses, and orthokeratology (ortho-k). Myopia management.
Do you treat keratoconus?
Yes. Dr. Tumolo, Dr. Than and Dr. Helsing fit scleral, hybrid, rigid gas permeable and custom soft lenses for keratoconus and irregular corneas, with most fittings at the Odessa office. Keratoconus and scleral lenses.
How do you treat dry eye?
Beyond 2020 Vision Specialists finds the cause of your dry eye first, then treats it with options such as prescription anti-inflammatory drops, treatment of the eyelid oil glands, eyelid hygiene, punctal plugs and, for persistent cases, amniotic membrane therapy. Amniotic membrane therapy is not stem cell therapy. Dry eye treatment.
Can you see me for an eye emergency?
Yes. Same-day medical visits are available at every office, and at Odessa and East Lake we make room for medical eye emergencies every day we are open. Dr. Tumolo and Dr. Than are licensed in Florida to prescribe eye drops and oral medications, and our doctors remove foreign bodies, including embedded metal, in the office. For a penetrating injury, a severe chemical burn after rinsing, or sudden vision loss with stroke symptoms, go to the nearest emergency room or call 911. Medical and urgent eye care.
Do you treat pink eye, styes and eye infections?
Yes. Our doctors diagnose and treat pink eye, eye infections, styes, eye allergies, uveitis and other medical eye problems, usually with a same-day visit and prescription treatment when needed. Pink eye and red eye.
Do you treat eye diseases like glaucoma, cataracts and diabetic eye disease?
Yes. Beyond 2020 Vision Specialists provides medical eye care, including testing and management of glaucoma, monitoring of cataracts and macular degeneration, and diabetic eye exams. Eye disease treatment.
Do you co-manage eye surgery?
Yes. Beyond 2020 Vision Specialists co-manages eye surgery, such as cataract surgery and LASIK, with the surgeon, providing your care before and after the procedure. Surgery co-management.
Do you offer low vision care?
Yes. Dr. Tumolo provides low vision exams and detailed refractions for patients with conditions such as macular degeneration, and local retina specialists refer patients to him for these refractions.
Do you have Spanish- or Vietnamese-speaking staff?
Yes. Se habla español at the Odessa and East Lake offices. Vietnamese is spoken at the Odessa and East Lake offices and at our Wesley Chapel office inside Visionworks (Chúng tôi nói tiếng Việt).
Call Odessa at (813) 926-5993 or East Lake at (727) 242-8388.